Prepare for Your Visit

Welcome to Mosaic! In preparation for your visit, please review the following information.

Medical Chaperones

Beginning July 1, 2023 the Oregon Medical Board requires that providers offer patients the opportunity to have a trained medical chaperone available for sensitive exams.

Medical chaperones are trained to know what to expect during an exam and are there to ensure patient and provider safety. A chaperone is offered for your comfort, but you may choose to decline to have a chaperone present. Please speak with your healthcare provider if you have questions about a sensitive exam or the use of a medical chaperone.

Learn more:

Preparing for your visit: New Patients

What to bring with you

  • Insurance Card (if you have insurance)
  • Proof of Income (required for application to our Sliding Scale discount program)
  • Photo Identification (or an item with your current address such as a bill or bank statement)
  • All medications that you are currently taking (bring the bottles/containers)

You will be asked to complete documents at your visit. If you would like to save time, please print out, complete and bring the following forms with you to your visit:

Adult Registration (for new patients, older than 18 years)
Pediatric Registration (for new patients, ages birth through 18 years)
Authorization to Release Protected Health Information
New Patient Release of Information
Notice of Privacy Practices

Additional patient forms may be found here.

If you are unable to complete these documents because of difficulty reading or writing, a community health worker can assist with this process. Please contact us at 541-383-3005.

For phone or video visits, please review our online MyChart resource.

Preparing for your visit: Existing Patients

Please note that everyone is currently required to wear surgical masks at all Mosaic locations. One will be provided for you if you do not have one. 

Please bring the following items with you to your Mosaic visit:

  • Insurance Card (if you have insurance)
  • Photo Identification (or an item with your current address such as a bill or bank statement)
  • All medications that you began taking since your last visit (bring the bottles/containers) 

Getting ready for a virtual visit?

View this video that walks through all the steps you’ll need to take to get ready for your video visit with your provider.


Anyone can be a Mosaic patient—insured or uninsured, working or unemployed.

Sliding Scale Discount Program

Whether you have insurance or not, you may be eligible for our Sliding Scale discount program and qualify for free or reduced healthcare.