Alerta de retirada: Sensor FreeStyle Libre 3 y/o sensor Freestyle Libre 3 Plus
9 de diciembre de 2025
El fabricante del sensor FreeStyle Libre 3 y/o del sensor Freestyle Libre 3 Plus ha emitido un recuerdo para algunos de estos sensores debido a lecturas incorrectas.
Para determinar si su sensor se ve afectado, visite www.FreeStyleCheck.com y seleccione «CONFIRMAR NÚMERO DE SERIE DEL SENSOR».
Si se confirma que su sensor puede estar afectado, deje de utilizarlo inmediatamente y deséchelo de forma segura. Utilice lecturas de glucosa en sangre obtenidas mediante punción en el dedo para controlar su glucosa en sangre hasta que reciba un nuevo sensor. Póngase en contacto con su proveedor si necesita una nueva receta.
El fabricante suministrará sensores de repuesto sin coste alguno a los afectados. Puede solicitar un repuesto para cualquier sensor que pueda estar afectado en www.FreeStyleCheck.com. Tenga en cuenta que los recambios son proporcionados por el fabricante y no por la farmacia.
El fabricante ha identificado y resuelto la causa del problema. La empresa sigue fabricando sensores Libre 3 y Libre 3 Plus para satisfacer los pedidos de sustitución y los nuevos pedidos, y no prevé interrupciones significativas en el suministro.
Si tiene alguna pregunta adicional o necesita informar sobre cualquier reacción adversa o problema de calidad que haya experimentado con el uso de FreeStyle Libre 3 o FreeStyle Libre 3 Plus, llame al servicio de atención al cliente de Abbott al 1-833-815-4273, disponible los siete días de la semana de 8:00 a. m. a 8:00 p. m., hora del este. Los agentes están disponibles las 24 horas del día, los 7 días de la semana, a través del chat en vivo en https://www.freestyle.abbott/us-en/support/contact-us.html.
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