The manufacturer of FreeStyle Libre 3 Sensor and/or Freestyle Libre 3 Plus Sensor has issued a recall for some of these sensors due to incorrect readings.
To determine if your sensor is affected, visit www.FreeStyleCheck.com and select “CONFIRM SENSOR SERIAL NUMBER.”
If your sensor is confirmed as potentially affected, immediately stop using the sensor and dispose of it safely. Please use fingerstick blood glucose readings to monitor your blood glucose until you receive a new sensor. Contact your provider if a new prescription is needed.
The manufacturer will supply replacement sensors at no cost to those impacted. You may request a replacement for any potentially affected sensor(s) at www.FreeStyleCheck.com. Please note that replacements are issued by the manufacturer and not by the pharmacy.
The manufacturer has identified and resolved the cause of the issue. The company continues to produce Libre 3 and Libre 3 Plus sensors to fulfill replacement and new orders and does not expect significant supply disruptions.
If you have additional questions or need to report any adverse reactions or quality problems experienced with the use of FreeStyle Libre 3 or FreeStyle Libre 3 Plus, please call Abbott Customer Service at 1-833-815-4273, available seven days a week from 8 a.m. to 8 p.m. Eastern Time. Agents are available 24/7 through live chat at https://www.freestyle.abbott/us-en/support/contact-us.html.
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